New Zealand:
We offer free Courier shipping nationwide throughout New Zealand.
Once we receive payment, the Product will be dispatched within 1-2 working days.
Deliveries within New Zealand are sent via Courier (est. 1-4 days tracked with no signature).
You will receive an email notifying you that your parcel has been picked up, with your tracking number once your order has been dispatched.
Australia:
We offer shipping to Australian (urban addresses and PO Boxes only).
Once we receive payment, the Product will be dispatched within 1-2 working days.
Deliveries to Australia are sent via Economy (est. 10-15 days tracked with no signature).
You will receive an email notifying you that your parcel has been picked up, with your tracking number once your order has been dispatched.
* If in doubt leave safe delivery instructions with your order or quickly notify us sales@coralcone.com stating your order number - otherwise your parcel will be left in your mailbox or doorway.
* Due to COVID-19 restrictions and increase in parcel volumes, our delivery partner may experience delivery delays that is out of our control.
International:
Deliveries outside of New Zealand and Australia are not currently available from this site.
Please visit our list of partner stockists Healthpost and Ohne for all international orders.
You the purchaser shall promptly inspect the Product upon its arrival at the place of delivery. If you the Purchaser find any nonconformity or defect in the Product you shall notify sales@coralcone.com, within seven business days of receiving delivery. Upon the expiration of this seven working day period with no written notice of rejection, Purchaser shall be deemed to have fully and completely accepted the Product in its entirety.
If within seven working days you have contacted us at sales@coralcone.com about nonconformity or defect in the Product and we agree, we will work out return and replacement of the Product. If the Product fails to comply with any guarantee in the New Zealand Consumer Guarantees Act 1993, we will meet our obligations under that Act.
Due to hygiene reasons we do not offer exchanges or refunds if you simply do not like the Product. We describe our Products as accurately as possible on our website so all sales are final. If you are unsure of which Product to buy, please contact us at hey@coralcone.com in advance and we can offer you a more detailed explanation and advise.
